| The Indispensable Assistant ===================== TANGGAL: 17-18 Maret 2009 09:00 - 16:00 TEMPAT: Patra Office Tower #Suite 1710 Jakarta BIAYA PENDAFTARAN: Rp. 2.750.000,- (termasuk hard & soft copy materi, Sertifikat, Lunch & Coffee Break, souvenir, Seminar Kit) DETAILED OVERVIEW/OUTLINE Think about the most respected secretaries, administrative assistants and support people you know. What is it that makes them so valuable - even indispensable - to their organizations? Outstanding assistants possess a combination of positive attributes. They're organized, motivated, excellent project managers, able to work independently, and adept at handling the pressures of multiple tasks, deadlines and bosses. These are just the kinds of skills we'll teach you in this exciting seminar. You'll get practical "how-to" skills that you'll put to work the very next day back on the job: • Tips for juggling multiple projects and priorities • How to keep things running smoothly when the boss is gone • Surprising ways you can save time by delegating - even if you think there's no one to delegate to • How to ask for and get help and additional resources when you need them • How to determine which are the true top priorities when everything seems important • How to identify and overcome your personal productivity roadblocks • How to find out from your boss what's really expected of you • How to deal with the special perils and pitfalls of reporting to multiple bosses Will these ideas work for you? Yes! You'll gain practical, proven skills that will make you more productive, more valuable and more bottom-line effective than ever before. Just as important, your improved skills will open the door to more responsibility, more respect and greater job satisfaction. WORKSHOP HIGHLIGHTS How to Get Organized and Stay That Way • 6 tips for developing a plan to get the most out of each day • How to productively use the part of your day that most people waste • Perform 2 easy tasks at the end of each day and save hours (and headaches) the next day Time Management Solutions That Work • 3 specific methods for shaving time from routine jobs • When taking a well-deserved break can actually save you valuable time • How to avoid falling into the trap of working more and accomplishing less Stress Management Techniques • How to recognize and deal with the 5 most common causes of work-related stress • How your physical environment contributes to stress - tips for stress-proofing your work space • Ideas you can share with your boss to reduce stress throughout the department Assertiveness Skills That Help You Get The Job Done • 7 assertiveness techniques that will increase your professional effectiveness • Identify and eradicate the nonverbal messages that undermine your assertiveness • Personal power - where it comes from and how to use it Managing Multiple Projects and Priorities • How to set a deadline - the key to effective project management • A formula for ranking your priorities by importance and urgency • 10 tips from professional project managers that you can use to plan, implement and complete your own projects How To Handle The Interruptions That Sabotage Your Productivity • One sure-fire way to discourage drop-in visitors • How to avoid constant interruptions (even from the boss) and secure more time for completing tasks • Steps to avoid telephone interruptions • How a few minutes in the morning can save many interruptions throughout the day • 6 recommendations for dealing tactfully with people who slow you down Tips for Working With Multiple Bosses • How to make yourself an indispensable part of the management team • How to play the valuable role of liaison between the manager and other team members • How to eliminate the gray areas of responsibility and authority in your position • Concrete ideas for smoothing and improving your partnership with your boss Delegation - The Way to Multiply Your Effectiveness • 7 strategies for successful delegation - even if you think there's no one to delegate to • How to avoid the "I'd better do it myself" hand-up and save time by delegating • How to delegate the right jobs to the right people REGISTRASI & INFORMASI : CareerTrack-Training Patra Office tower 17th Floor, Suite 1718 Jl. Gatot Subroto Kav.32-34, Jakarta 12950 Tel. (021) 5201627, Fax (021) 520 7195 E-mail: careertrack.indonesia @gmail.com METODE PEMBAYARAN * Bank Transfer ke rekening PT. Proesdeem Indonesia Bank Mandiri Cabang Jakarta Patra Jasa A/C No.070-00-0540459-0 * Cheque / Bilyet Giro * Cash * Fax bukti bayar : (021) 520 7195 ================================================== JUDUL PELATIHAN CAREERTRACK LAINNYA JANUARI ----------------- 13-14 | NLP for Human Resources Communication 13-14 | Smart Selling Techniques 15-16 | Negotiation Skills for Purchasing Officer 15-16 | Service Quality Awareness (Mindset) 15-17 | Training the Trainers_New Topics 17 | How to Achieve Success with 4-P 19-20 | Basic Presentation Techniques for the Beginners 19-20 | Secretarial Skills for the New Secretary 19-20 | Making the Transition to Management 21-22 | Professional Report Writing Techniques 21-22 | Administration Skills 21-22 | Management Skills for New Managers 24 | Marketing for Non Marketers 27-28 | Dealing with Difficult People 27-28 | Effective Office Management 27-28 | The Indispensable Assistant_New Topics 27-28 | The Leadership Challenge_New Topics 27-29 | Critical Thinking: A New Paradigm for Peak Performance* 29 | Basic Problem Solving Techniques_New Topics 29 | The Conference for Assistants and Secretaries_New Topics 29-30 | Handling Conflict at Work Place 29-30 | Negotiation Skills: Achieving Successful Outcomes_New Topics 29-30 | Business Writing for Administrative Professional_New Topics 29-30 | Leadership for Women_New Topics FEBRUARI ----------------- 03-04 | Human Resources Planning 03-04 | Debits and Credits: How Accounting Really Works_New Topics 03-04 | Front-liner Basic Skills 05-06 | Smart Interview, Selection, and Recruitment 05-06 | Marketing Plan 2010_New Topics 05-06 | Supporting Multiple Bosses_New Topics 05-06 | Successfully Managing People 07 | Strengthen the Brand Image 09-10 | Performance Management & Appraisal_New Topics 09-10 | Effective Time Management: Prioritizing for Success_New Topics 09-10 | Developing Your Professional Business Image_New Topics 09-10 | Improving Your Managerial Effectiveness 11-12 | Job Analysis and Evaluation_New Topics 11-12 | Strategies for Developing Effective Presentation Skills_New Topics 11-13 | Leadership Skills: Building Success Through Teamwork_New Topics 13-14 | Selling Skill and Product Knowledge for Banking_New Topics 14 | Change Management in Competitive Business_New Topics 15-16 | Successful Solutions for Unacceptable Employee Behavior_New Topics 17-18 | Effective Delegation & Task Management 17-18 | Best Practices for Personnel / HR Assistants_New Topics 17-18 | Leadership Skills for Supervisor 19-20 | Effective Communication & Interpersonal Skills 19-20 | Partnering With Your Boss: Strategic Skills for Secretary & Admin Prof'l_New Topics 19-20 | Management Skills for New Supervisors 21 | Customer Loyalty through CRM_New Topics 21 | The Outstanding Receptionist_New Topics 23-24 | Etiquette & Personal Image for Professionals 23-24 | Team Building, Mentoring & Coaching Skills for Mgr & Spv_New Topics 23-24 | Secretary Excellence 25 | Professional Filing & Records Management 25 | Creative Leadership Workshop for Managers, Spv, and Team Leaders_New Topics 25-26 | Finance Essentials for the HR Manager* 25-26 | Problem Solving & Decision Making_New Topics 25-26 | Managerial Skills for Secretaries, Administrative Assistants & Professional Staff* 25-27 | Management Skills: Building Performance and Productivity 25-27 | Communication Skills: Results Through Collaboration_New Topics 27 | Assertiveness Skills for Managers and Supervisors_New Topics 27-28 | Management Essentials_New Topics |
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