Customer Service Staff vacancy at PT Grand Indonesia

Advertised: 22-07-10 | Closing Date: 21-08-10.


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Abstract
Grand Indonesia become the icon in the Indonesian retail scene, Grand Indonesia Shopping Town delivers the ultimate, trend-setting shopping, dining and entertainment experience spread out over more than 250,000 square meters in eight levels. Grand Indonesia currently looking for qualified candidates to join with us for this position:

Customer Service Staff
(Jakarta Raya)

Responsibilities:

1. Perform redemption/loyalty program activities and survey activities to succeed Advertising
and Promotions Department projects
2. Provide required service activities at Customer Service counters according to Grand
Indonesia's required standard to ensure that all customer and tenant have access of
information and assistance, and handling complaints
3. Perform tenants database, event and exhibition maintenance activities to update information
adn support advertising and Promotion Department's project and mall's activities
4. Check and update of the loyalty program database

Requirements:

* Candidate must possess at least a Diploma, Bachelor's Degree, Hospitality/Tourism/Hotel
Management or equivalent.
* Required language(s): English, Bahasa Indonesia
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably Senior Staffs specializing in Customer Service or equivalent.
* Full-Time positions available.
* Command good knowledge in use of computer
* Honest, have pleasant personality and well-groomed
* Being a team player and good interpersonal skill

recruitment.gi@grand-indonesia.com